Artisan Guild Help & Support
ODOP certification guidelines, packaging standards, and direct district officer support
ODOP Certification Handbook
Learn how to apply for official GI-tag badges and government artisan subsidy programs.
Read Guide →Safe Craft Packaging Standards
Best practices for bubble-wrapping terracotta pottery and handloom silk box packaging.
View Instructions →District Officer Directory
Direct phone numbers for Madhubani, Bhagalpur, Patna & Varanasi handicraft nodal officers.
View Contacts →Frequently Asked Questions
Q: How do weekly payouts work for sales?
All settled orders are processed every Tuesday morning directly into your verified bank account via NEFT/UPI with 0% platform commission.
Q: How do I manage variant stock like White Saree vs Black Saree?
In your Inventory tab, click on the “Variants” dropdown under any product listing to set individual stock counts and prices for each color option.
Q: What should I do if a customer requests a return due to Transit Damage?
Check the photo evidence provided by the customer in your Returns tab. Once approved, LokKart logistics will collect the item and process a replacement dispatch.