Returns & Replacements
Manage customer return claims, inspect reported defect images, and issue refunds or replacements
Claim #RET-901
Linked Order #10471pending
Customer Info
Priyanka Rai
+91 98112 33445
Product & Variant
Madhubani Silk Saree
Variant: White Saree (Lotus Motif)
Return Reason
Variant / Color Mismatch
“Ordered natural white, received slightly cream shade.”
Customer Photo Evidence
Claim #RET-894
Linked Order #10462approved
Customer Info
Vikram Singh
+91 97722 88119
Product & Variant
Terracotta Sun Wall Plaque
Variant: Natural Earth Clay (12-inch)
Return Reason
Damaged in Transit
“Hairline crack on left ray of terracotta sun plaque during shipping.”
Customer Photo Evidence
Return Approved & Refund Initiated